topic Re: Failed subscription access in Subscriptions

Failed subscription access

r53v1f7bwn9ourk — Wed, 29 Jul 2020 03:30:32 GMT

Plan

Premium

United Arab Emirates

Device

iPhone XS

Operating System

IOS 13.6

My Question or Issue

I tried to pay for premium multiple times and it didn’t work but at the end transactions have been made multiple times and yet still I don’t have access to premium approximately 80 DHS have been taken off my account.

Re: Failed subscription access

Billy-J — Wed, 29 Jul 2020 04:04:10 GMT

Hey @r53v1f7bwn9ourk, thanks for reaching out to the Community!

Do the charges you see on your bank statement show as pending or have they been posted? Also, does your subscription status say Premium here?

You can also check your Receipts page to see if there is any charges there as well.

Keep me posted!