topic Switch from Premium to Premium Family in Subscriptions

Switch from Premium to Premium Family

WalterKe — Fri, 14 Aug 2020 13:53:41 GMT

Today I wanted to subscribe to Family Premium but i managed to subscribe simply to Premium for one year. I would like to convert my subscription but there is no obvious way to do that. I paid 155.40 Swiss Francs which of course I don't want to lose. I am aware that a Family subscribtion is more expensive and i would be willingly to pay the additional money.

Thanks, Walter

Re: Switch from Premium to Premium Family

Billy-J — Fri, 14 Aug 2020 15:34:44 GMT

Hey @WalterKe, thanks for reaching out to the Community!

When you change your subscription from the yearly subscription to Premium Family, you’ll forfeit the yearly subscription if it was from an offer and your billing date will be brought forward. What I recommend is subscribe to Premium Family after your current subscription ends.

More information on how this plan works can be found in this Spotify Answer.

I hope this helps!