https://community.spotify.com/t5/Subscriptions/Duo-plan/m-p/5026902#M127974 <P>&nbsp;</P><P>Hello all I had a question so I recently switched over to the duo plan like two moths ago. But I keep getting charged the 9.99 for the premium and the 12.99 for the duo. Anybody know how to fix this?&nbsp;<BR />thank you!</P> Mon, 31 Aug 2020 05:48:20 GMT Rafaelromero29 2020-08-31T05:48:20Z https://community.spotify.com/t5/Subscriptions/Duo-plan/m-p/5026902#M127974 <P>&nbsp;</P><P>Hello all I had a question so I recently switched over to the duo plan like two moths ago. But I keep getting charged the 9.99 for the premium and the 12.99 for the duo. Anybody know how to fix this?&nbsp;<BR />thank you!</P> Mon, 31 Aug 2020 05:48:20 GMT https://community.spotify.com/t5/Subscriptions/Duo-plan/m-p/5026902#M127974 Rafaelromero29 2020-08-31T05:48:20Z https://community.spotify.com/t5/Subscriptions/Duo-plan/m-p/5026949#M127975 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23893267">@Rafaelromero29</a>,&nbsp;</P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Thanks for posting - we’re here to help!&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Sounds like you might have created more than one Spotify account and subscribed for Premium on both of them.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">To check if this is the case, take a look at <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> help page and follow the steps for finding other accounts. Once you've located an account with a subscription you don't need you can cancel it by following the steps <A href="https://support.spotify.com/article/how-to-cancel-your-subscription/" target="_self">here</A>.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Keep us posted! We'll be happy to lend a hand if you need more help.&nbsp;<BR /></SPAN></P> Mon, 31 Aug 2020 07:07:53 GMT https://community.spotify.com/t5/Subscriptions/Duo-plan/m-p/5026949#M127975 Ivan 2020-08-31T07:07:53Z