topic Payed and didn’t receive confirmation email in Subscriptions https://community.spotify.com/t5/Subscriptions/Payed-and-didn-t-receive-confirmation-email/m-p/5032875#M128470 <P><STRONG>Plan</STRONG></P><P>Free</P><P><STRONG>Country</STRONG></P><P>Brazil</P><P><STRONG>Device</STRONG></P><P>iPhone 6s, PC</P><P><STRONG>Operating System</STRONG></P><P><SPAN>iOS 13.7, Windows 10</SPAN></P><P>&nbsp;</P><P><STRONG>Hello,</STRONG></P><P>&nbsp;</P><P><STRONG>Yesterday (september 8th) I payed for a 12 months premium subscription by boleto and didn’t receive any confirmation email yet.</STRONG></P><P>&nbsp;</P><P><STRONG>I already looked in the email trash bin and checked if the email is right.</STRONG></P><P>&nbsp;</P><P><STRONG>I have a payment receipt.</STRONG></P><P>&nbsp;</P><P><STRONG>Thank you.</STRONG></P><P>&nbsp;</P> Wed, 09 Sep 2020 14:03:48 GMT mayra_ttk 2020-09-09T14:03:48Z Payed and didn’t receive confirmation email https://community.spotify.com/t5/Subscriptions/Payed-and-didn-t-receive-confirmation-email/m-p/5032875#M128470 <P><STRONG>Plan</STRONG></P><P>Free</P><P><STRONG>Country</STRONG></P><P>Brazil</P><P><STRONG>Device</STRONG></P><P>iPhone 6s, PC</P><P><STRONG>Operating System</STRONG></P><P><SPAN>iOS 13.7, Windows 10</SPAN></P><P>&nbsp;</P><P><STRONG>Hello,</STRONG></P><P>&nbsp;</P><P><STRONG>Yesterday (september 8th) I payed for a 12 months premium subscription by boleto and didn’t receive any confirmation email yet.</STRONG></P><P>&nbsp;</P><P><STRONG>I already looked in the email trash bin and checked if the email is right.</STRONG></P><P>&nbsp;</P><P><STRONG>I have a payment receipt.</STRONG></P><P>&nbsp;</P><P><STRONG>Thank you.</STRONG></P><P>&nbsp;</P> Wed, 09 Sep 2020 14:03:48 GMT https://community.spotify.com/t5/Subscriptions/Payed-and-didn-t-receive-confirmation-email/m-p/5032875#M128470 mayra_ttk 2020-09-09T14:03:48Z Re: Payed and didn’t receive confirmation email https://community.spotify.com/t5/Subscriptions/Payed-and-didn-t-receive-confirmation-email/m-p/5033168#M128483 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23917546">@mayra_ttk</a>&nbsp;!</P><P>&nbsp;</P><P>Can you take a look here and see if this helps:&nbsp;<A href="https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/" target="_blank">https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/</A></P><P>&nbsp;</P><P>All the best!</P> Wed, 09 Sep 2020 23:56:59 GMT https://community.spotify.com/t5/Subscriptions/Payed-and-didn-t-receive-confirmation-email/m-p/5033168#M128483 Robert_W 2020-09-09T23:56:59Z