topic Re: Spotify 3 months free offer leads to a page stating 1 month free. in Subscriptions

Spotify 3 months free offer leads to a page stating 1 month free.

i_am_vishar — Wed, 19 Feb 2020 05:47:05 GMT

Plan

Free

Country

India

Device

ASUS X541UJ

Operating System

Windows 10

My Question or Issue

I've received an email stating there is an offer for 3 months free on Spotify premium and when I click on the link in the email, it redirects to Spotify premium page where it states get 1 month free. There are no prompts or messages about eligibility which makes me believe I am eligible for the offer.

How do I claim the offer which included 3 months free?

Thank you!

Re: Spotify 3 months free offer leads to a page stating 1 month free.

OviiiOne — Wed, 19 Feb 2020 11:18:51 GMT

Hello @i_am_vishar welcome to the Spotify Community!

The only active offer available at the moment is the 1 month free of Premium. Maybe the email you received was an old one and that's why the 3 months offer is not available anymore.

Let me know if you have any other questions 🙂

Re: Spotify 3 months free offer leads to a page stating 1 month free.

duriezp — Wed, 19 Feb 2020 11:34:10 GMT

same as me (see previous post); my e-mail was dated Feb 12, 2020, very recent

Regards

Re: Spotify 3 months free offer leads to a page stating 1 month free.

i_am_vishar — Thu, 20 Feb 2020 19:09:12 GMT

Thank you for putting a reply.
I received the email 3 days ago. Still, if there are possibilities that the offer expired in 2 days, it's okay.

Re: Spotify 3 months free offer leads to a page stating 1 month free.

Xenia — Tue, 25 Feb 2020 12:11:04 GMT

Hey there @i_am_vishar,

Sorry to hear you missed out on the 3-Month Offer.

As @Luan explained very nicely in the thread here, that offer has ended on February 17th.

Hope this helps. Let us know if you have any further questions 🙂

Re: Spotify 3 months free offer leads to a page stating 1 month free.

eduardot — Fri, 11 Sep 2020 21:41:14 GMT

In my case the offer (banner is running right now) with 3 free months, but the subscription page offers only one month.
Buenos Aires, AR

Re: Spotify 3 months free offer leads to a page stating 1 month free.

Xenia — Sat, 12 Sep 2020 14:23:09 GMT

Hey there @eduardot ,

Thank you for reaching out to us and letting us know this.

Can you confirm that you're signed in to your account when you're trying to redeem the 3 month offer?

Also - could you try to open up the offer and redeem it in a incognito/private window? Sometimes the data stored in your browser can cause issues, but we can work around this by using a private/incognito window where no data is stored.

Let us know how everything went so that we can keep on assist you if you need us. We're happy to help 🙂

Cheers!