Profile does not reflect my premium membership or allow access to Hulu as in original offer

IllinoisRick — Sat, 12 Sep 2020 01:33:07 GMT

Plan

Premium

Country

Device

(iPhone 8

Operating System

iOS

My Question or Issue

I have paid for premium for a while and it was offered with Hulu. I never logged into Hulu. When I tried Hulu initiation today My Spotify account says I am not a premium subscriber. Hos can I get my membership recognized and get the offered access to Hulu? Thank you.

Re: Profile does not reflect my premium membership or allow access to Hulu as in original offer

Jose_M — Fri, 23 Oct 2020 09:52:35 GMT

Hi @IllinoisRick!

It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.

Let me know how it goes!

topic Profile does not reflect my premium membership or allow access to Hulu as in original offer in Subscriptions

Profile does not reflect my premium membership or allow access to Hulu as in original offer

Re: Profile does not reflect my premium membership or allow access to Hulu as in original offer