https://community.spotify.com/t5/Subscriptions/Payment-not-processed/m-p/5080938#M129860 <P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>India</P><P><STRONG>Device</STRONG></P><P>(iPhone XR)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 14)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><SPAN>Paid for premium...charged 999 for a year...but still appears as fee...</SPAN></P> Sat, 28 Nov 2020 16:54:48 GMT user-removed 2020-11-28T16:54:48Z https://community.spotify.com/t5/Subscriptions/Payment-not-processed/m-p/5080938#M129860 <P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>India</P><P><STRONG>Device</STRONG></P><P>(iPhone XR)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 14)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><SPAN>Paid for premium...charged 999 for a year...but still appears as fee...</SPAN></P> Sat, 28 Nov 2020 16:54:48 GMT https://community.spotify.com/t5/Subscriptions/Payment-not-processed/m-p/5080938#M129860 user-removed 2020-11-28T16:54:48Z https://community.spotify.com/t5/Subscriptions/Payment-not-processed/m-p/5081150#M129862 <P>Hey&nbsp;@user-removed, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>Could you let me know what your subscription status says <A href="https://www.spotify.com/account" target="_blank" rel="noopener">here</A>? If it says Free, follow these steps and attach a screenshot of your <A href="https://www.spotify.com/account/subscription/receipt" target="_blank" rel="noopener">Receipts page</A>. Make sure to hide sensitive information when you’re posting to the Community.<BR /><BR />If it says Premium, try logging out &gt; restart device &gt; log back in in the Spotify app and let me know if you’re able to use your Premium features, such as no ads, unlimited skips.<BR /><BR />You can also follow the steps provided in <A href="https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">this support article</A> and let me know if they make a difference.<BR /><BR />Let me know how this goes.</P> Sun, 29 Nov 2020 03:49:00 GMT https://community.spotify.com/t5/Subscriptions/Payment-not-processed/m-p/5081150#M129862 Billy-J 2020-11-29T03:49:00Z