topic Wrong offer in Subscriptions

Wrong offer

SemiraEris — Sun, 25 Jun 2017 07:19:06 GMT

So I checked my email and i noticed two different offers. Just wanted to point it out.

Re: Wrong offer

Alfredo — Sat, 01 Jul 2017 21:19:31 GMT

Hey @SemiraEris, welcome to the community!

We were offering two different promotions, the intro offer for $0.99, available only to new users who haven't had Premium before, and the $9.99 promotion for returning users.

If you received this notification email, you might have two spotify accounts set up, a Free account that has never had Premium and the account you normally use.

To check if you have multiple accounts, try the steps here.

Fingers crossed, this clears things out.

Re: Wrong offer

SemiraEris — Tue, 29 Aug 2017 05:54:04 GMT

I followed the instructions and couldn't find anything it only let's me log on using Facebook it there anyway I can get that off.

Thank you.