topic Re: Cannot delete card information in Subscriptions

Cannot delete card information

rasfarrf51 — Thu, 11 Mar 2021 02:11:50 GMT

Hi,

I want to remove my saved card information from Spotify. But there is no option to remove credit card information.

Last time I chat with customer support they said it will automatically remove. But I can see my saved card information tied with my account.

Re: Cannot delete card information

Alex — Thu, 11 Mar 2021 15:14:14 GMT

Hey @rasfarrf51,

Thanks for reaching out in the Community about this.

Once you've deleted your Spotify account, your data stays stored for up to 14 days for legal and security purposes, after that it is completely cleared from the system.

Hope you find this info helpful.

Cheers.