https://community.spotify.com/t5/Subscriptions/Spotify-Duo/m-p/5190341#M131441 <P>I cancelled premium to join Duo. Now my account shows that i have a free account only and Shopify Duo plan is not being updated to my profile. There is no link in my account to manage the Duo plan or add my spouse to this</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Premium cancel.png" style="width: 400px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/128104i546D7CB090B99FE9/image-size/medium?v=v2&amp;px=400" role="button" title="Premium cancel.png" alt="Premium cancel.png" /></span></P> <P>[<SPAN class="c-mrkdwn__highlight">snip</SPAN>&nbsp;- Community Moderator edit]</P> Mon, 19 Apr 2021 11:25:43 GMT Prabh1 2021-04-19T11:25:43Z https://community.spotify.com/t5/Subscriptions/Spotify-Duo/m-p/5190341#M131441 <P>I cancelled premium to join Duo. Now my account shows that i have a free account only and Shopify Duo plan is not being updated to my profile. There is no link in my account to manage the Duo plan or add my spouse to this</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Premium cancel.png" style="width: 400px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/128104i546D7CB090B99FE9/image-size/medium?v=v2&amp;px=400" role="button" title="Premium cancel.png" alt="Premium cancel.png" /></span></P> <P>[<SPAN class="c-mrkdwn__highlight">snip</SPAN>&nbsp;- Community Moderator edit]</P> Mon, 19 Apr 2021 11:25:43 GMT https://community.spotify.com/t5/Subscriptions/Spotify-Duo/m-p/5190341#M131441 Prabh1 2021-04-19T11:25:43Z https://community.spotify.com/t5/Subscriptions/Spotify-Duo/m-p/5192975#M131466 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/24532931">@Prabh1</a>&nbsp;,</P> <P>&nbsp;</P> <P>Thanks for reaching out to the Community.</P> <P>&nbsp;</P> <P>Could you let us know if you're able to activate a Duo plan using <A href="https://www.spotify.com/purchase/products/%20" target="_self">this</A> link? If it doesn't work, it's a good idea to give it a go with an incognito browser and on a different device, if possible.</P> <P>&nbsp;</P> <P>Hope this helps. Keep us posted on how it goes.</P> Fri, 23 Apr 2021 09:17:57 GMT https://community.spotify.com/t5/Subscriptions/Spotify-Duo/m-p/5192975#M131466 Mihail 2021-04-23T09:17:57Z