https://community.spotify.com/t5/Subscriptions/Canceled-but-still-charged/m-p/5198007#M131515 <P><SPAN>I canceled my 3 month trial but I am still being charged. In December I got the offer, 3 months for 6.99, for 2 accounts. For the first account I paid the price and got a premium plan. For the second account they didn’t charge me, I think because it was a new account, but I still got the premium for free. The 3 month offer was due 27/3. That day I tried to cancel the plan for the second account, but it said that the plan was free (but still with premium features), so I couldn't cancel it (the plan for the first account was already canceled). The next day though they charged me, but I didn’t do anything because I thought I was late to cancel the plan,and I left it for another month. But in April I was charged again even though the account says that it is a free plan (not premium anymore). Both accounts have a free plan. Please help me</SPAN></P> Mon, 03 May 2021 10:57:37 GMT JDana19 2021-05-03T10:57:37Z https://community.spotify.com/t5/Subscriptions/Canceled-but-still-charged/m-p/5198007#M131515 <P><SPAN>I canceled my 3 month trial but I am still being charged. In December I got the offer, 3 months for 6.99, for 2 accounts. For the first account I paid the price and got a premium plan. For the second account they didn’t charge me, I think because it was a new account, but I still got the premium for free. The 3 month offer was due 27/3. That day I tried to cancel the plan for the second account, but it said that the plan was free (but still with premium features), so I couldn't cancel it (the plan for the first account was already canceled). The next day though they charged me, but I didn’t do anything because I thought I was late to cancel the plan,and I left it for another month. But in April I was charged again even though the account says that it is a free plan (not premium anymore). Both accounts have a free plan. Please help me</SPAN></P> Mon, 03 May 2021 10:57:37 GMT https://community.spotify.com/t5/Subscriptions/Canceled-but-still-charged/m-p/5198007#M131515 JDana19 2021-05-03T10:57:37Z https://community.spotify.com/t5/Subscriptions/Canceled-but-still-charged/m-p/5198074#M131516 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/24587729">@JDana19</a>, thanks for reaching out to the Community!<BR /><BR /></P><P>Sorry to hear that!</P><P>In this case, I'd recommend checking out <A href="https://support.spotify.com/article/charged-dont-use-premium/" target="_blank" rel="noopener">this support page</A> for more information about this and the next steps to take.</P><P>&nbsp;</P><P>I'll be here if you need more help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Mon, 03 May 2021 13:38:24 GMT https://community.spotify.com/t5/Subscriptions/Canceled-but-still-charged/m-p/5198074#M131516 Billy-J 2021-05-03T13:38:24Z