topic Subscription issues in Subscriptions

Subscription issues

Kryacva — Fri, 14 May 2021 19:06:00 GMT

Plan

Premium

Country

Russia

My Question or Issue

I bought a family subscription for 269 rubles, but for some reason I bought a single one for 169 rubles. Can I somehow cancel a single subscription, return the money and buy a family one, or can pay extra for a family.I bought a subscription about an hour ago

Re: Subscription issues

Jeremy — Sat, 15 May 2021 07:47:36 GMT

Hi there @Kryacva,

Thank you for your post here in the Community.

In this case we suggest that you contact out Customer support so that they can help you with a possible refund.

Let us know if we can help you with anything else.

Take care!