Question about gift cards

rakuhouha — Sat, 29 May 2021 01:35:08 GMT

Plan

Free

Country

Brazol

Device

Samsung Galaxy A01 and Galaxy J5 (2016), Xbox One

Operating System

Android 10 and 7.1.1, Xbox One OS

My Question or Issue

I had a prepaid Premium subscription from April to May 2021 and I wish to renew it, but since the Individual subscription's price has been increased in Brazil, I'm wondering if current gift cards (which are only available with the price prior to the increase) will still work or if I still have the two-month period on which I can pay the old price even though my subscription ended.

Re: Question about gift cards

Billy-J — Sun, 30 May 2021 18:33:26 GMT

Hey @rakuhouha, thanks for reaching out to the Community!

A gift card purchased at the previous price can still be used to activate a Premium subscription. You shouldn't have any issues when redeeming the cards provided that it's valid and not expired.

You can redeem the gift card and learn more about them here.

I hope this helps!

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