topic Re: accidentally cancelled subscription in Subscriptions

accidentally cancelled subscription

zrv4wjwkti2ne01 — Tue, 27 Jul 2021 21:12:56 GMT

how to reinstate my duo account. invite just sent today. I had accepted then cancelled my individual account.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: accidentally cancelled subscription

Alex — Wed, 28 Jul 2021 10:22:50 GMT

Hey there @zrv4wjwkti2ne01,

Thanks for the post!

You might have to wait a day or so for the information on your account to be updated when cancelling and joining Premium plans. We'd recommend trying again tomorrow.

Let us know if you're still having issues.

Cheers.