topic Charged twice in Subscriptions

Charged twice

ellamr — Sun, 02 Apr 2017 12:57:37 GMT

Last month 3/15/2017, i was charged 99DKK (danish money) for my subscription. I planned out that was the last month i would use premium, and just cancel my subscription som days before the next payment. But then i checked my bank account today 4/2/2017 and Spotify already charged me 99DKK again, and it hasn't even been a month. Now i cancelled my premium just to make sure that spotify wouldn't take my money too early again. I really want my money back. Heeeelp.

Re: Charged twice

Robert_W — Sun, 02 Apr 2017 14:54:56 GMT

Hello ellamr,

For help with this please see:

https://support.spotify.com/us/account_payment_help/payment_help/canceled-but-still-charged/

Their is also a link on that page to Spotify's refund poilicy.

Hope this helps!

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!