https://community.spotify.com/t5/Subscriptions/Duplicate-Duo-Plan-Payment/m-p/5259939#M132790 <P>Hi,</P><P>My girlfriend is the account manager on our duo premium plan. However this month her credit card did not go through. I went to her account to add mine, and somehow her plan got changed to the premium plan. I then went to my account thinking it was a glitch and signed up for the duo plan. Then I went to her account and signed her up for the duo. Now we both have duo plans and all I needed was to update her card number! And now my credit card has been charged twice! I canceled my duo plan to a premium but it will not go into effect for a month and I need that double payment refunded. Can someone assist? Thanks.&nbsp;</P> Wed, 15 Sep 2021 03:07:56 GMT gaylaanne 2021-09-15T03:07:56Z https://community.spotify.com/t5/Subscriptions/Duplicate-Duo-Plan-Payment/m-p/5259939#M132790 <P>Hi,</P><P>My girlfriend is the account manager on our duo premium plan. However this month her credit card did not go through. I went to her account to add mine, and somehow her plan got changed to the premium plan. I then went to my account thinking it was a glitch and signed up for the duo plan. Then I went to her account and signed her up for the duo. Now we both have duo plans and all I needed was to update her card number! And now my credit card has been charged twice! I canceled my duo plan to a premium but it will not go into effect for a month and I need that double payment refunded. Can someone assist? Thanks.&nbsp;</P> Wed, 15 Sep 2021 03:07:56 GMT https://community.spotify.com/t5/Subscriptions/Duplicate-Duo-Plan-Payment/m-p/5259939#M132790 gaylaanne 2021-09-15T03:07:56Z https://community.spotify.com/t5/Subscriptions/Duplicate-Duo-Plan-Payment/m-p/5259991#M132791 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/9620791">@gaylaanne</a>,</P><P>&nbsp;</P><P>Welcome to the Community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Please check out this support article about Spotify's Refund policy: <A href="https://support.spotify.com/account_payment_help/managing_payments/refund-policy/" target="_blank" rel="noopener">https://support.spotify.com/account_payment_help/managing_payments/refund-policy/</A></P><P>&nbsp;</P><P>Thanks!</P> Wed, 15 Sep 2021 07:48:32 GMT https://community.spotify.com/t5/Subscriptions/Duplicate-Duo-Plan-Payment/m-p/5259991#M132791 Maxim 2021-09-15T07:48:32Z