topic Re: Duo subscription in two different countries in Subscriptions

Duo subscription in two different countries

werecolibri — Sat, 11 Sep 2021 12:52:34 GMT

Hello,

I would like to subscribe to a Duo plan for me and my partner. I already have a Premium subscription but my partner doesn't. The issue is that he lives remotely, in another country (I'm in France and he's in Japan at the moment).

We've shared a common address but not currently for COVID reasons. If I subscribe to Duo with our former address together, would he still be able to use Spotify if he's not living in the country of the address indicated?

Regards,

Thibault

Re: Duo subscription in two different countries

Maxim — Sun, 12 Sep 2021 07:06:40 GMT

Hey @werecolibri ,

Thanks for coming to the Community.

Unfortunately, all members of a Premium Duo/Family plan must reside at the same physical address as the plan owner.

Let me know if you have any other questions 🙂

Re: Duo subscription in two different countries

werecolibri — Tue, 05 Oct 2021 13:07:24 GMT

Thank you for your help!

Re: Duo subscription in two different countries

Jeremy — Wed, 06 Oct 2021 07:03:24 GMT

Hi there @werecolibri,

Thank you for your reply.

We're glad that everything's cleared up.

Let us know if we can help you with anything else.

Take care!