topic I got charged but Premium isn't working in Subscriptions https://community.spotify.com/t5/Subscriptions/I-got-charged-but-Premium-isn-t-working/m-p/5276023#M133006 <P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I am paying for Premium Spotify (got charged in my bank account), but it still says that I have the free plan and I still have adds.</P> Tue, 12 Oct 2021 23:22:15 GMT user-removed 2021-10-12T23:22:15Z I got charged but Premium isn't working https://community.spotify.com/t5/Subscriptions/I-got-charged-but-Premium-isn-t-working/m-p/5276023#M133006 <P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I am paying for Premium Spotify (got charged in my bank account), but it still says that I have the free plan and I still have adds.</P> Tue, 12 Oct 2021 23:22:15 GMT https://community.spotify.com/t5/Subscriptions/I-got-charged-but-Premium-isn-t-working/m-p/5276023#M133006 user-removed 2021-10-12T23:22:15Z Re: I got charged but Premium isn't working https://community.spotify.com/t5/Subscriptions/I-got-charged-but-Premium-isn-t-working/m-p/5276113#M133009 <P>Hello @user-removed!<BR /><BR />Sorry to hear you're having trouble with this, no worries though - I'll be here to help. I'd recommend checking out&nbsp;<A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank">this Support article</A> for the next steps to take.<BR /><BR />Let me know how you get on and have a nice day!</P> Wed, 13 Oct 2021 08:25:18 GMT https://community.spotify.com/t5/Subscriptions/I-got-charged-but-Premium-isn-t-working/m-p/5276113#M133009 Jose_M 2021-10-13T08:25:18Z