Changing Plan from Premium Mini to Premium failed

cryptoheadd — Wed, 20 Oct 2021 08:49:20 GMT

Plan

Premium

Country

India

My Question or Issue

Because of the payment issue in India, I had to switch to Premium Mini. I have now prepaid for 6 months of Premium, but my Premium Mini plan got extended to 6 months instead of the Premium plan I paid for.

Can you please activate Premium instead of Premium Mini?

Re: Changing Plan from Premium Mini to Premium failed

OneByBoo — Wed, 20 Oct 2021 14:50:24 GMT

Hi there @cryptoheadd,

thanks for reaching out !

If you've made different payments on your account they should be queued and presented on your account page.

In case you'd like to view the exact status of your subscription I'd recommend contacting Spotify's Customer Support (here) so they can a closer look on your account.

Hope this shed some light.

Don't hesitate to reply in case you have further questions 🙂

topic Changing Plan from Premium Mini to Premium failed in Subscriptions

Changing Plan from Premium Mini to Premium failed

Re: Changing Plan from Premium Mini to Premium failed