topic Re: Can't get Premium in Subscriptions

Can't get Premium

kanonir — Mon, 25 Oct 2021 11:49:46 GMT

Plan

Free/Premium

Country

Czech Republic

Device

(iPhone SE 2020)

Operating System

(iOS 14)

My Question or Issue

Hello My name is Yurii and I really want to get premium with Spotify but there are some issues. All things go right until the moment when I pay for the trial period. I’m redirected to a non found page! I don’t care about the free period and i would like to pay full price if it helps me to get premium. Thanks

Re: Can't get Premium

MafeG — Mon, 25 Oct 2021 23:55:38 GMT

Hi there @kanonir,

Welcome to the Community and thank you for posting!

If you're seeing an error when trying to sign up for Premium, please try opening this link in an Incognito Window in your browser. If possible, try doing it from a computer.

If the issue persists, please take a look at this article about failed payments and some things that are worth reviewing about your payment details.

Let us know how this goes.