https://community.spotify.com/t5/Subscriptions/Got-Charged-Twice/m-p/5291878#M133190 <P><STRONG>Plan</STRONG></P><P>Currently Duo, was Family Plan.</P><P><STRONG>Country</STRONG></P><P>Hong Kong</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>So basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valuable enough to charge that much monthly. So what happened was I got charged one more time using Family Plan, I then cancelled the plan on November 6th, and immediately changed to the Duo plan using the same email account, it stated that the plan was going to charge us NEXT month on the 6th of December, but it charged us instantly after the change. Any fixes?&nbsp;</P> Tue, 09 Nov 2021 09:29:12 GMT SenseiNico 2021-11-09T09:29:12Z https://community.spotify.com/t5/Subscriptions/Got-Charged-Twice/m-p/5291878#M133190 <P><STRONG>Plan</STRONG></P><P>Currently Duo, was Family Plan.</P><P><STRONG>Country</STRONG></P><P>Hong Kong</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>So basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valuable enough to charge that much monthly. So what happened was I got charged one more time using Family Plan, I then cancelled the plan on November 6th, and immediately changed to the Duo plan using the same email account, it stated that the plan was going to charge us NEXT month on the 6th of December, but it charged us instantly after the change. Any fixes?&nbsp;</P> Tue, 09 Nov 2021 09:29:12 GMT https://community.spotify.com/t5/Subscriptions/Got-Charged-Twice/m-p/5291878#M133190 SenseiNico 2021-11-09T09:29:12Z https://community.spotify.com/t5/Subscriptions/Got-Charged-Twice/m-p/5292371#M133194 <P>Hi there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/24976272">@SenseiNico</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community.</P> <P>&nbsp;</P> <P>In this case we suggest that you contact our <A href="https://www.spotify.com/about-us/contact/" target="_blank">customer support</A> so that they can have a closer look directly on your payments backstage.</P> <P>&nbsp;</P> <P>Let us know if we can help you with anything else <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /> <BR /> Take care!</P> Wed, 10 Nov 2021 08:20:01 GMT https://community.spotify.com/t5/Subscriptions/Got-Charged-Twice/m-p/5292371#M133194 Jeremy 2021-11-10T08:20:01Z