topic Re: payment for premium failed in Subscriptions

payment for premium failed

31h3ug4p635qlvoor37y — Fri, 03 Dec 2021 23:20:39 GMT

Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and due to failure in payment i tried using VPN and changed countries from settings. Has my account been flagged? Please help me with the payment issue! much appreciated!

Re: payment for premium failed

1199166666 — Mon, 06 Dec 2021 13:20:03 GMT

The same thing happened to me, and I also wanted to know what's going on

Re: payment for premium failed

Lenov — Mon, 06 Dec 2021 17:11:52 GMT

I have the same problem

Re: payment for premium failed

Ver — Tue, 07 Dec 2021 10:23:03 GMT

Hey folks,

Thanks for posting here.

Could you try opening an incognito window and then try again subscribing to Premium?

In case that doesn't help, it's a good idea to try on another device.

We'd suggest you also try with another network to see if that makes a difference.

If that doesn't change anything, could you share with us a screenshot of the error message? Just make sure that there's no sensitive/private info visible. We'll look into this further.

Keep us posted.