Premium Plans Overlapped

calum22372 — Sun, 26 Dec 2021 15:34:44 GMT

Plan

Premium

Country

United Kingdom

Device

(iPhone xR)

Operating System

(iOS 15.1)

My Question or Issue

My current Premium subscription is due to charge me £9.99 tomorrow (27/12/2021). However, I recently received an email offering three months for free as part of a new plan. I followed this link and got this deal and then cancelled my current plan that was due to bill me tomorrow. My account now says that I will return to Spotify Free on 27/12/2021. Will I still receieve the benefits of this three month free deal or have I lost this plan too?

Re: Premium Plans Overlapped

Alex — Mon, 27 Dec 2021 10:42:27 GMT

Hey @calum22372,

Thanks for posting in the Community!

In this situation it would be best to reach out to our Customer Support team through one of the channels here. They'll be able to have a look at the subscription currently active on your account and provide further assistance.

Note that in most cases in order to benefit from a Premium offer like this you need have either never used Premium before, or to have cancelled at least a month prior to activating the offer.

Hope this helps 🙂

topic Premium Plans Overlapped in Subscriptions

Premium Plans Overlapped

Re: Premium Plans Overlapped