topic Re: Switching from Family to Duo in Subscriptions

Switching from Family to Duo

anyafd-gb — Mon, 17 Jan 2022 13:37:40 GMT

Hi, I have a Family account but as its only myself and my son that use it I'd like to switch to the Duo. From looking through this help section though it looks like he will lose his playlists if I do.

Can someone tell me how I can switch so he won't lose his playlists please.

Thank you 🙂

Re: Switching from Family to Duo

Jeremy — Tue, 18 Jan 2022 13:08:39 GMT

H @anyafd-gb,

Thank you for reaching out to the Community.

We can help you and confirm that your son will not lose his personal playlists on his account as long as he doesn't change his account to a new one.

Hopefully this information was helpful 🙂

Let us know if we can help you with anything else.

Take care!