https://community.spotify.com/t5/Subscriptions/Re-Premium-family-account-trotzdem-wird-in-der-app-werbung/m-p/5334019#M133710 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23723769">@dirknijs</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community.&nbsp;</P> <P>&nbsp;</P> <P>If you hear and see ads while playing music, most probably you've accessed a different account from your Premium one.</P> <P>&nbsp;</P> <P>In this case, we suggest you access your <A href="https://spotify.com/account/overview" target="_blank">Account Overview</A> and check the status of your subscription. If it shows as free, then your Premium account is registered under different information. You can find more <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">info</A> here.</P> <P>&nbsp;</P> <P>If it shows as Premium, please log out of the app and access again using the Username from the Account Overview and your password.</P> <P>&nbsp;</P> <P>Let us know how this goes!</P> Thu, 27 Jan 2022 22:21:15 GMT MafeG 2022-01-27T22:21:15Z https://community.spotify.com/t5/Subscriptions/Re-Premium-family-account-trotzdem-wird-in-der-app-werbung/m-p/5333477#M133709 Same Problem.Uninstall brought Nothing. Only Frustration.<BR /> Thu, 27 Jan 2022 10:12:57 GMT https://community.spotify.com/t5/Subscriptions/Re-Premium-family-account-trotzdem-wird-in-der-app-werbung/m-p/5333477#M133709 dirknijs 2022-01-27T10:12:57Z https://community.spotify.com/t5/Subscriptions/Re-Premium-family-account-trotzdem-wird-in-der-app-werbung/m-p/5334019#M133710 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23723769">@dirknijs</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community.&nbsp;</P> <P>&nbsp;</P> <P>If you hear and see ads while playing music, most probably you've accessed a different account from your Premium one.</P> <P>&nbsp;</P> <P>In this case, we suggest you access your <A href="https://spotify.com/account/overview" target="_blank">Account Overview</A> and check the status of your subscription. If it shows as free, then your Premium account is registered under different information. You can find more <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">info</A> here.</P> <P>&nbsp;</P> <P>If it shows as Premium, please log out of the app and access again using the Username from the Account Overview and your password.</P> <P>&nbsp;</P> <P>Let us know how this goes!</P> Thu, 27 Jan 2022 22:21:15 GMT https://community.spotify.com/t5/Subscriptions/Re-Premium-family-account-trotzdem-wird-in-der-app-werbung/m-p/5334019#M133710 MafeG 2022-01-27T22:21:15Z