Subscribed to Premium with wrong account

JonDC8 — Fri, 18 Feb 2022 06:47:41 GMT

Plan

Premium Duo

Country

Luxembourg

Device

iPhone, Samsung

Operating System

iOS 10, Android

My Question or Issue

I was unknowingly still signed in with a family member's account instead of mine. I subscribed to Spotify Premium Duo.

1) can I transfer the subscription to my account?

2) i guess one option would be to cancel the subscription and then set up a new one with the right account. I subscribed yesterday, so haven't paid any fee yet. Will I need to pay any additional charges?

Thanks

Jon

Re: Subscribed to Premium with wrong account

MafeG — Fri, 18 Feb 2022 19:11:02 GMT

Hi @JonDC8,

Welcome to the Community and thank you for posting!

At the moment, it's not possible to transfer a subscription between accounts, so the alternative would be canceling the subscription and setting it up again on your account.

However, take into account that there's a 12 month limit in which an account can be affiliated to another person's Duo/Family subscription. This means that if your family member's account has already belonged to a group plan in the last 12 months, there's a possibility they won't be able to join the plan you set up on your own account.

You mention you haven't paid any fee, so we assume you signed up for a free trial. Keep in mind that the trial may not apply again to your account.

Let us know if you have any questions.

topic Subscribed to Premium with wrong account in Subscriptions

Subscribed to Premium with wrong account

Re: Subscribed to Premium with wrong account