Premium Subscription with Ads

audst80zx17gp8u7lusw — Wed, 30 Mar 2022 11:42:12 GMT

I have been a Premium Spotify member for over a year. I have my payment on autopsy and recently I have started hearing ads in between songs? I have emailed Spotify and no response.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Premium Subscription with Ads

Jeremy — Thu, 31 Mar 2022 09:53:42 GMT

Hi there @ audst80zx17gp8u7lusw,

Thank you for reaching out to the Community. This does seem odd.

Can you log out and back in to see if the issue persists?

On another note, can you let us know if this occurs on one specific device or multiple devices?

We'll keep an eye out for your reply.

Take care!

topic Premium Subscription with Ads in Subscriptions

Premium Subscription with Ads

Re: Premium Subscription with Ads