topic Re: Switched payment method, accidentally switched subscriptions in Subscriptions

Switched payment method, accidentally switched subscriptions

1225396991 — Sat, 02 Apr 2022 16:45:15 GMT

Plan

Was previously the premium with hulu subscription.

Now is just the premium with no hulu.

My Question or Issue

I had timed out of the 4 year student subscription a few months ago which had the hulu addition and automatically continued with the premium subscription. Today I tried changing my payment method, but it ended up switching my premium + hulu to just a premium account. I want my hulu back! I would have just switched it again, but I no longer see the premium + hulu option in the subscriptions.

Re: Switched payment method, accidentally switched subscriptions

Vasil — Sun, 03 Apr 2022 14:23:33 GMT

Hi @1225396991!

Tthe Spotify + Hulu bundle isn't available for new sign ups since a couple of years ago. As we don't offer such a bundle any more, any changes to an existing plan, be it its cancelling the subscription, failing payments or similar will thus cause the subscription to end. Once this happens it's not possible to reactivate Hulu through Spotify anymore as such a plan simply isn't offered currently.

Sorry to be the bearer of bad news. Other partnerships and offers could come in the future.