Problem with changing payment date

user-removed — Tue, 05 Apr 2022 12:57:58 GMT

Plan

Premium

Country

Device

Samsung S20

Operating System

Android

My Question or Issue

I wanted to change the payment date on my family account and was advised by your online forums to cancel the premium account then set it back up again on the date I want payments to be taken. I did this but it has set payments back up on the old payment date not there and now my last bit of money has been taken over a week before I get paid. This I'd really unfair

Re: Problem with changing payment date

Maxim — Wed, 06 Apr 2022 07:01:16 GMT

Hey @user-removed ,

Thanks for reaching out.

Have you waited until your account reverted back to Spotify's Free plan before subscribing to Premium again?

Let me know 🙂

topic Re: Problem with changing payment date in Subscriptions

Problem with changing payment date

Re: Problem with changing payment date