Please help me

Givemearefund — Mon, 27 Jun 2022 12:22:09 GMT

Deleted my Facebook which was attached to my spotify that I had for almost a decade. My whole life was on that spotify account. I'm devastated it's gone. I miss my spotify playlists daily. And it is SALT IN THR WOUND that I am ALSO being charged every month, despite complete inactivity.

I have no way of logging in. Cant make another account and be double charged. That email does not exist.

I could call my bank to cancel it but I want my playlists and my life back. Please, anyone. Help me talk to someone who can help.

Re: Please help me

OscarDC — Mon, 27 Jun 2022 19:32:04 GMT

Hey @Givemearefund,

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

When an account is created using a Facebook profile, it is usually accessible only through that Facebook profile. However, the Spotify account can have an email registered to use in these types of cases.

If the system shows an error when using the email address, it's possible that it has a different information registered or doesn't have an email at all. But there's nothing to worry about; you can recover your account with all the info, and the subscription.

Since we don't have access to the user's accounts, you need to get in touch with our Customer Support, so they can check your account and help you with the recovery process. It's possible that they need to ask you for some payment information to locate the account, so keep it handy when contacting.

Hope this helps. If anything else comes up, the Community will be here for you.

topic Re: Please help me in Subscriptions

Please help me

Re: Please help me