topic Re: Payments in Subscriptions

Payments

Andrewcanan — Tue, 12 Jul 2022 08:52:26 GMT

Why i cant pay for my premium ?

Im using 2 different metods.?

Re: Payments

Maxim — Tue, 12 Jul 2022 12:38:55 GMT

Hey @Andrewcanan ,

Thanks for reaching out.

What's the name of the country you're located in?

Let me know 🙂

Re: Payments

Andrewcanan — Tue, 12 Jul 2022 12:53:55 GMT

Republica Dominicana

Re: Payments

Dian — Thu, 14 Jul 2022 12:22:37 GMT

Hey @Andrewcanan,

Thanks for the reply.

Could you share more information on what's exactly happening when you try to activate a Premium subscription?

What payment method are you trying to use?

In the meantime you can check this page for payment related troubleshooting.

Keep us posted,

Cheers!

Re: Payments

Andrewcanan — Tue, 19 Jul 2022 23:20:02 GMT

I still cant pay my subscripstion

Re: Payments

Dian — Wed, 20 Jul 2022 11:26:32 GMT

Hey @Andrewcanan,

Thanks for the reply.

What payment method have you tried for the subscription? If it's issued by a bank, could you contact the bank so you can get more information on why the payment method isn't working?

Hope this helps,

Cheers!

Re: Payments

Kajnilson — Fri, 22 Jul 2022 20:26:06 GMT

Sweden

Re: Payments

Andrewcanan — Fri, 22 Jul 2022 20:35:02 GMT