topic Re: Premium duo in Quebec in Subscriptions

Premium duo in Quebec

Famyca — Tue, 19 Oct 2021 15:54:22 GMT

Plan

Free/Premium

Country

Canada (Québec)

My Question or Issue

I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it, but I can't seem to find a link to get a Duo subscription without the free month, so I keep getting a message telling me the selected plan is unavailable for me.

Is there a way I could get a direct link to upgrade from the free plan to Premium Duo?

Re: Premium duo in Quebec

Jeremy — Wed, 20 Oct 2021 07:58:48 GMT

Hi there @Famyca,

Thank you for reaching out to the Community.

Can you confirm if you can start a Premium Duo plan from this link?

We'll keep an eye out for your reply.

Take care!

Re: Premium duo in Quebec

Anton_Lam — Wed, 20 Oct 2021 15:46:09 GMT

I have the same issues. Seems impossible to subscribe to premium (Individual, Duo, Family, etc). Looks like we're blocked by the free month offer. Doesn't work with the link you provided either.
That's super annoying.

Re: Premium duo in Quebec

Famyca — Wed, 20 Oct 2021 17:35:10 GMT

No, it does not work with this link.

I am given this message: "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." As I have stated earlier, none of the aforementioned "other ways to get Premium" work either.

From what I have gathered, it is because all the options include at least a free month, and plans with free months aren't available in Québec. I do not mind not getting a free month, I still would like to upgrade to Premium Duo without it. It seems I would need a link to a version of the plan that foregoes that free month and starts billing as soon as I register.

Re: Premium duo in Quebec

Anton_Lam — Wed, 20 Oct 2021 17:53:16 GMT

I found a way to subscribe. If you go on your profile, you will have the option to upgrade to premium. You have to subscribe to Solo. Pay and subscribe. Then go back to your profile and click on changer le forfait and select Duo.

Re: Premium duo in Quebec

Jeremy — Thu, 21 Oct 2021 12:15:53 GMT

Hi again folks,

Thank you for your replies.

@Anton_Lam - It's really nice of you for sharing what worked for you 🙂

@Famyca - can you let us know if you followed the steps that @Anton_Lam provided?

Keep us posted.

Cheers!

Re: Premium duo in Quebec

Famyca — Thu, 21 Oct 2021 16:18:27 GMT

It worked (but only on a browser, not from my cellphone). In the end, what I managed to do, is deduce what the URL link to a Duo plan would be based from the Solo plan URL I obtained using @Anton_Lam 's method. This means I wasn't required to get a Solo plan and then change it, I was able to go straight to a Duo plan. I haven't had the chance to use Spotify since to test it out, but my profile page tells me it worked.

This really ought to be changed, though... I'd wager you've barely got new Premium subscribers from Québec for a while because of the way the Premium plans are displayed (by that I mean completely new subscribers, as previous Premium subscribers aren't offered free trials, so I'm guessing they can access the plans displayed to them).

Re: Premium duo in Quebec

Grapetopia — Tue, 14 Dec 2021 01:43:02 GMT

I found a link that worked for me in Quebec:

https://www.spotify.com/ca-en/purchase/offer/duo/

I modified the original link: https://www.spotify.com/ca-en/purchase/offer/premium/

This way you can get duo, yes without the free trial, but in Quebec.

Hope this helps.

Re: Premium duo in Quebec

Israell — Wed, 18 May 2022 05:58:13 GMT

I don’t understand why won’t Spotify won’t make any effort to allow Quebec users to upgrade to Premium (or directly go Premium) more easily, whether solo, duo, family or student. Like some others on here, I managed awhile ago to obtain a link allowing me to join (solo) without the free trial, but that link should not be so hidden.

Like Famyca, I bet Spotify lost a whole lot of potential Premium Quebec subscribers for that reason. It doesn’t make any business and economic sense not to solve that issue. There should be a link on the Premium subscription page allowing one to bypass the free trial option. That said, I see that free trial option ends in Canada tomorrow, May 19, 2022, so that may temporarily solve the problem (until the free trial option is once more offered).

Re: Premium duo in Quebec

pervenches — Sun, 26 Jun 2022 15:57:39 GMT

Thank you. Finally a solution that worked. You saved me much frustration with Spotify.

Re: Premium duo in Quebec

david_chr_b — Tue, 05 Jul 2022 19:30:35 GMT

As a citizen from Quebec, I can tell you that it worked and I am very grateful. Thank you so much!

Re: Premium duo in Quebec

destinychika — Thu, 21 Jul 2022 23:30:21 GMT

I am in Quebec and I can confirm that the above solution just worked for me!

Re: Premium duo in Quebec

sdavoine — Sat, 30 Jul 2022 20:34:22 GMT

For the family account the link to use is https://www.spotify.com/ca-en/purchase/offer/premium-family/

Had to go through many trials to guess the right one. Come on Spotify, why don't you make it easier for us? Merci pour rien, vraiment!

Re: Premium duo in Quebec

Winterheart — Wed, 31 Aug 2022 07:40:35 GMT

its all the draconian french laws, many business just say forget Quebec. one of the positives sides for me moving out of here.

Re: Premium duo in Quebec

nadzz_18 — Sun, 13 Nov 2022 13:34:46 GMT

Can you please help me with the solution that worked for you? thanks in advance 🙂

Re: Premium duo in Quebec

destinychika — Sun, 13 Nov 2022 14:34:52 GMT

Hi,

The solution that worked for me is what the user Grapetopia posted above:

I found a link that worked for me in Quebec:

https://www.spotify.com/ca-en/purchase/offer/duo/

I modified the original link: https://www.spotify.com/ca-en/purchase/offer/premium/

This way you can get duo, yes without the free trial, but in Quebec.

Re: Premium duo in Quebec

dan-la-banane — Wed, 04 Jan 2023 18:14:39 GMT

Thank you for this. It worked fine. Al last!

Re: Premium duo in Quebec

somarcou — Mon, 09 Jan 2023 03:45:49 GMT

I finally found how to do a subscription in Quebec! You need to tchat with the customers service. They send me a link WITHOUT the 1 month trial!!! I was finally able to complete my premium subscription! 🙂