topic Premium Duo invitation issues in Subscriptions

Premium Duo invitation issues

ikimrude — Thu, 01 Sep 2022 00:52:35 GMT

Plan

Free/Premium Premium Duo

Country Egypt

Device iPhone 13

Operating System

iOS 15

My Question or Issue

So guys I used to have spotify premium mini (which only allows 30 downloads) but I decided to get a spotify duo bundle, prepaid version which means it doesn’t renew automatically and by the time it redirected me to the link of “inviting my duo” the page didn’t respond so when i refreshed it sent me back to the homepage saying I subscribed for spotify premium mini for 30 days, which is impossible because mini is only for a week. so my question is how can I get back to the invitation link to invite my duo and confirm I have the duo plan. thanks in advance

Re: Premium Duo invitation issues

booverfae — Thu, 01 Sep 2022 03:59:24 GMT

Hi, I'm facing the same exact issue, just letting you know. There's no cancel subscription option either.

Re: Premium Duo invitation issues

Vasil — Sat, 03 Sep 2022 14:25:18 GMT

Hey folks!

Does the issue still persist for you?
There might have been a delay on how the changes get reflected in the app.

You may take a look at your Account Overview page to see the current status of your subscription.
If anything is wrong with that - we'd suggest forcing an app sync by logging out & back in twice in a row.

Let us know if further assistance is required 🙂
Cheers!

@booverfae @ikimrude