topic Re: Error when Subscribing using my phone number in Subscriptions

Error when Subscribing using my phone number

user-removed — Thu, 01 Sep 2022 21:01:15 GMT

I got the student discount a month ago and i tried today to pay using my phone number but at first it sent me an error that says that my account isn't active then when i tried again it sent another error and to try again later without transferring me yo the pin page first.

so what do i do?

Re: Error when Subscribing using my phone number

Vasil — Sat, 03 Sep 2022 11:56:50 GMT

Hey @user-removed,

Are you currently able to log into your account?

If yes, what happens when you click on this link?
Once your discount is verified by SheerID, you should get a confirmation email and you'll be able to type in your payment details again.

In case the issue persists, let us know and we'll take another look 🙂
Thanks!