topic Subscription plan not cancelled in Subscriptions

Subscription plan not cancelled

Tennysunny — Tue, 20 Sep 2022 01:59:25 GMT

I cancelled my plan 1 month ago and still the plan is going on. My plan ends in 2 days. I was thinking the plan will be cancelled in 2 3 days. I still had hope it will go. But it's almost near the ending period

Re: Subscription plan not cancelled

Jose_M — Wed, 21 Sep 2022 07:26:03 GMT

Hello @Tennysunny!

Can you let me know if you were charged after cancelling your plan? In order to see if your Premium subscription was cancelled correctly, I recommend you log into your Spotify account page here. You can then figure out the status of your subscription with the help of this Support article.

Hope this helps and let me know how you get on 🙂

Re: Subscription plan not cancelled

Maxim — Wed, 21 Sep 2022 10:37:04 GMT

Hey @Tennysunny ,

Welcome to the Spotify Community.

When you cancel your subscription, your account won't revert back to Spotify Free immediately. Instead, your Premium plan will expire on the next billing date. You can check the billing date on your account page. 🙂

In case you meant something else, feel free to elaborate further so we can get a clear understanding of what you're referring to. Thanks!