topic Re: Autopay for 450Rs. in Subscriptions

Autopay for 450Rs.

legendkiller420 — Sat, 22 Oct 2022 13:44:58 GMT

I would like to avail the 4months of Premium service free and I am from India.

When I entered my UPI details, it prompts for Autopay message where it says I would be charged 450 Rs upfront.

My question is what if I dont like Spotify premium during my free trial. It clearly says I could cancel it anytime but I would have been charged Rs. 450 already in the name of autopay . How this will get refunded to Users

Re: Autopay for 450Rs.

Kagegaming — Sun, 23 Oct 2022 06:18:53 GMT

Did you found any answered as when I buyed the same with premium offer 450 rs were deducted. One ques i want to as after 4month will rs 119 deducted from the 450 which is auto paid?

Re: Autopay for 450Rs.

legendkiller420 — Sun, 23 Oct 2022 08:16:52 GMT

I didnt get the response yet.

Re: Autopay for 450Rs.

Dian — Sun, 23 Oct 2022 10:20:54 GMT

Hey there,

Thanks for posting in the Community.

You can find our refund policy here.

If you are eligible for a refund based on the policy, you can contact our customer support team and let them help you further. Here is how to do that.

Hope this helps,

Cheers!

Re: Autopay for 450Rs.

Himanshu4 — Tue, 01 Nov 2022 00:57:45 GMT

I think this will make clear-

Auto Pay facility is successfully activated on your Axis Bank Card no. XX1238 for INR 450.00 from Spotify & initial amt of INR 2.00 has been debited. Spotify can initiate subsequent transactions for a max amt of INR 450.00. You will receive notification with the txn amt prior to any subsequent debits initiated by Spotify. Manage Auto Pay with ID WHke9vsFk5 via https://ccm.ax0. T&C apply.

This means Spotify can only deduct a max of 450rs.

Re: Autopay for 450Rs.

25595511ccc — Tue, 06 Dec 2022 17:27:03 GMT

Okay I'm still confused. If I go ahead with the purchase will 450 be deducted or just the 119?