https://community.spotify.com/t5/Subscriptions/Premium/m-p/5479222#M138157 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25619483">@jwq0nso2c7ayyj457y35</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out here in the Community. We moved your post from the Chat section to the help boards as its content fits better here.&nbsp;</P> <P>&nbsp;</P> <P>If you already paid for Premium but can't see the features, we'd first recommend logging out and back in.&nbsp;This can force an update between your device and account and could allow you to fully see your subscription.</P> <P>&nbsp;</P> <P>It's worth making sure that you’re using the right login details. You might have signed up to Premium with a different account.</P> <P>&nbsp;</P> <P>Lastly, you can also check <SPAN>your payment status. If the Spotify payment is marked as 'pending' on your bank statement, it might not have gone through successfully.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Keep us posted on how it goes.&nbsp;</SPAN></P> Mon, 26 Dec 2022 19:58:45 GMT Novy 2022-12-26T19:58:45Z https://community.spotify.com/t5/Subscriptions/Premium/m-p/5479170#M138156 <P>I brought 3 months premium and the amount 119 was debited from my account and now I’m not allowed to use my premium&nbsp;</P> Mon, 26 Dec 2022 15:59:18 GMT https://community.spotify.com/t5/Subscriptions/Premium/m-p/5479170#M138156 jwq0nso2c7ayyj457y35 2022-12-26T15:59:18Z https://community.spotify.com/t5/Subscriptions/Premium/m-p/5479222#M138157 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25619483">@jwq0nso2c7ayyj457y35</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out here in the Community. We moved your post from the Chat section to the help boards as its content fits better here.&nbsp;</P> <P>&nbsp;</P> <P>If you already paid for Premium but can't see the features, we'd first recommend logging out and back in.&nbsp;This can force an update between your device and account and could allow you to fully see your subscription.</P> <P>&nbsp;</P> <P>It's worth making sure that you’re using the right login details. You might have signed up to Premium with a different account.</P> <P>&nbsp;</P> <P>Lastly, you can also check <SPAN>your payment status. If the Spotify payment is marked as 'pending' on your bank statement, it might not have gone through successfully.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Keep us posted on how it goes.&nbsp;</SPAN></P> Mon, 26 Dec 2022 19:58:45 GMT https://community.spotify.com/t5/Subscriptions/Premium/m-p/5479222#M138157 Novy 2022-12-26T19:58:45Z