topic I am having issues using Spotify gift cards in Subscriptions

I am having issues using Spotify gift cards

Wed, 28 Dec 2022 19:24:25 GMT

It gives me an error message when putting in my gift card code and will not apply it to my account

Re: I am having issues using Spotify gift cards

Billy-J — Thu, 29 Dec 2022 04:24:45 GMT

Hey there! Thanks for reaching out about this.

Could you try redeeming your gift card here using a different browser or private window?

If that doesn't help, try following all of the steps provided in this support article > Spotify gift card not working? section.
Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!

Re: I am having issues using Spotify gift cards

ahuk1yf5ejpqv54tdwxm — Wed, 04 Jan 2023 16:46:46 GMT

HOW DO I CONTACT CUSTOMER SERVICE - WHICH IS WHAT I'M TOLD TO DO WHEN I TRY TO USE MY EGIFT CARD

Re: I am having issues using Spotify gift cards

Billy-J — Sat, 07 Jan 2023 23:25:30 GMT

Hey @ahuk1yf5ejpqv54tdwxm,

Thanks for reaching out. There are many steps that can be tried to resolve the issue where gift cards are having trouble being redeemed. If you're having an issue with redeeming your gift card, please follow the steps that I provided in my last reply.

Let me know how this goes!