topic Re: Charged for two plans in Subscriptions

Charged for two plans

Doni_draws — Mon, 02 Jan 2023 18:14:34 GMT

Last month I have subscribed to Spotify premium with the individual plan, and yesterday I decided to change the plan to family subscription, and payed for the subscription using Ooredoo, the same payment method as last month , today I got charged for the individual plan from last month !!

Plan

Premium Family

Country

Tunisia

Re: Charged for two plans

Jose_M — Mon, 02 Jan 2023 19:23:28 GMT

Hello @Doni_draws!

Thanks for reaching out. When you upgrade to a different plan (Premium Family), your first payment for the new plan is a few days earlier than normal to make up for the new, higher monthly cost. After that, you pay once each month on (or near) the day of the first payment.

Hope that helps clear things up 🙂