topic Re: Spotify keeps saying update payment in Subscriptions

Spotify keeps saying update payment

Jester_95 — Mon, 16 Jan 2023 13:13:34 GMT

Every time i go to the app it tells me my payment method has failed. Buy ny bank statement shows it wemt through a while ago. Is this a bug on the app or do i need to redo my payment method?

Plan

Duo

Country

United States

Device

Galaxy s10

Operating System

Android

Re: Spotify keeps saying update payment

Jose_M — Mon, 16 Jan 2023 16:55:41 GMT

Hello @Jester_95!

Thanks for reaching out. You should be able to check if you payment went through successfully seeing if it shows here. If it shows there and are still seeing this message, I'd recommend you try logging out and back into the app twice in a row to see if that triggers a refresh.

Keep me posted!