topic Re: My address does not show up when entering for duo account in Subscriptions

My address does not show up when entering for duo account

Kb54 — Wed, 12 Apr 2023 23:48:05 GMT

We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.

Re: My address does not show up when entering for duo account

Maxim — Thu, 13 Apr 2023 03:27:05 GMT

Hey @Kb54 ,

Thanks for coming to the Community.

If your address doesn't autocomplete, enter the entire address, then select Find. If you still can’t find it, select your building, street name, or a close public space or building. Just don't use someone else's address.

Hope this helps! 🙂

Duo unable to find address

Elly59 — Tue, 03 Sep 2024 12:06:03 GMT

No matter how many times I try to type in our address, Spotify can't find it.

The address finder is supposed to be powered by Google maps but I don't think it is considering it can't even find our village.

I've tried over and over again. I even left it 24 hours as suggested by Google. No luck.

This is incredibly frustrating as both me and my partner use Spotify daily and it made sense for us to change to Duo.