https://community.spotify.com/t5/Subscriptions/Premiun-on-Computer-but-Free-on-Phone/m-p/5575020#M141331 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25776492">@shawbin</a>, thanks for reaching out to the Community!<BR /><BR /></P><P>Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">these steps</A>. If you're still having trouble, can you send me a screenshot of what your account status says when you go to Settings in the Spotify app (gear icon) &gt;&nbsp; Account?&nbsp;<BR /><BR />Keep me posted!<BR />Let me know how everything goes!</P> Thu, 04 May 2023 04:49:58 GMT Billy-J 2023-05-04T04:49:58Z https://community.spotify.com/t5/Subscriptions/Premiun-on-Computer-but-Free-on-Phone/m-p/5574962#M141326 <P>I just signed up for the 3 months of Premium on my account. On the computer (Mac (Monterey) using Firefox) it says I'm Premium. On my phone (iPhone 11 Pro), however, it says my subscription is Free and I still get ads.</P><P>&nbsp;</P><P>I have logged out of the app on my phone and re-entered my account using both the username and my email address. I can confirm it's the same account because the recently played are the exact same.</P><P><STRONG>&nbsp;</STRONG></P><P><STRONG>What do I need to do to get Premium on my phone?</STRONG></P><P>&nbsp;</P> Thu, 04 May 2023 02:17:24 GMT https://community.spotify.com/t5/Subscriptions/Premiun-on-Computer-but-Free-on-Phone/m-p/5574962#M141326 shawbin 2023-05-04T02:17:24Z https://community.spotify.com/t5/Subscriptions/Premiun-on-Computer-but-Free-on-Phone/m-p/5575020#M141331 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25776492">@shawbin</a>, thanks for reaching out to the Community!<BR /><BR /></P><P>Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">these steps</A>. If you're still having trouble, can you send me a screenshot of what your account status says when you go to Settings in the Spotify app (gear icon) &gt;&nbsp; Account?&nbsp;<BR /><BR />Keep me posted!<BR />Let me know how everything goes!</P> Thu, 04 May 2023 04:49:58 GMT https://community.spotify.com/t5/Subscriptions/Premiun-on-Computer-but-Free-on-Phone/m-p/5575020#M141331 Billy-J 2023-05-04T04:49:58Z