I am receiving e-mails in a wrong language

011joyc — Mon, 08 May 2023 04:43:05 GMT

Hello, I am from Brazil and everything was fine until I receive an e-mail telling that I had a new login in Marrocos.

I changed my password, unlogged from all devices and all those e-mails are in a language that I don't speak, I think its french.

Besides that all, I am still receiving e-mails from Spotify telling me that somebody's trying to log into my account, and again, everything in french.

I couldnt find how to change this, I don't wanna keep receiving e-mails in a language I dont speak.

If you know how to resolve the problem, please help me

Re: I am receiving e-mails in a wrong language

Vasil — Wed, 10 May 2023 08:18:13 GMT

Hey @011joyc,

Thanks for reaching out!
It's a good thing you've changed your password and that you've logged out everywhere!
For good measure, you could also update your email password as well.

And as for the language issue, we don't have access to your accounts from the Community but our support folks can assist with this. Reach out to them via this link 🙂

Keep us posted on how things go 🙌🏼

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I am receiving e-mails in a wrong language

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