New account problem

Kategf1999 — Thu, 18 May 2023 23:03:31 GMT

Plan

Free

Country

Indonesia

Device

Oppo

Redmi 5 Note

Operating System

Oppo

Redmi 5 Note

My Question or Issue

Hi,I have a 2 Spotify account and 2 device. And Spotify always give an free premium trial for new user's,in my other account i do not have the free trial anymore,but in my second account i still have it,can someone deleted my free trial?. My account supposed to be with has not trial in it.thanks (sorry for the bad English)

Re: New account problem

Maxim — Fri, 19 May 2023 03:58:19 GMT

Hey @Kategf1999 ,

Thanks for reaching out.

There are a few different factors that decide if an account gets a specific offer. 🙂 If you don't want to benefit from the offer on one of your account's, simply don't claim/use it.

If it activated automatically, it usually expires automatically without charging you, since you didn't provide any payment method for Spotify to charge you.

Hope this helps!

topic New account problem in Subscriptions

New account problem

Re: New account problem