https://community.spotify.com/t5/Subscriptions/Premium-issue/m-p/5585901#M141580 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25801911">@KathrineL</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for posting in the Community.</P> <P>&nbsp;</P> <P>Do you think it's possible you're logged in on the wrong account? <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">Here</A> is how to check that.</P> <P>&nbsp;</P> <P>Was this an intro trial or a different kind of offer you wanted to activate? Eligibility criteria apply, so this may also be the reason for you not having the offer activated.</P> <P>&nbsp;</P> <P>Keep us posted,</P> <P>&nbsp;</P> <P>Cheers!</P> Wed, 24 May 2023 07:55:33 GMT Dian 2023-05-24T07:55:33Z https://community.spotify.com/t5/Subscriptions/Premium-issue/m-p/5585689#M141578 <P><STRONG>Plan</STRONG></P><P>3 months free Premium</P><P><STRONG>Country</STRONG></P><P>Denmark&nbsp;</P><P><STRONG>Device</STRONG></P><P>iPhone 11</P><P><STRONG>Operating System</STRONG></P><P>Apple</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I “bought” 3 months free premium, but today when I opened Spotify, my premium was not there? I got the premium may 9th, so it would end august 9th? What do I do?</P> Tue, 23 May 2023 17:53:26 GMT https://community.spotify.com/t5/Subscriptions/Premium-issue/m-p/5585689#M141578 KathrineL 2023-05-23T17:53:26Z https://community.spotify.com/t5/Subscriptions/Premium-issue/m-p/5585901#M141580 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25801911">@KathrineL</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for posting in the Community.</P> <P>&nbsp;</P> <P>Do you think it's possible you're logged in on the wrong account? <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">Here</A> is how to check that.</P> <P>&nbsp;</P> <P>Was this an intro trial or a different kind of offer you wanted to activate? Eligibility criteria apply, so this may also be the reason for you not having the offer activated.</P> <P>&nbsp;</P> <P>Keep us posted,</P> <P>&nbsp;</P> <P>Cheers!</P> Wed, 24 May 2023 07:55:33 GMT https://community.spotify.com/t5/Subscriptions/Premium-issue/m-p/5585901#M141580 Dian 2023-05-24T07:55:33Z