https://community.spotify.com/t5/Subscriptions/Subscription/m-p/5608449#M142349 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>UK</P><P><STRONG>Device</STRONG></P><P>(iPhone 8 plus)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><STRONG><SPAN>My now ex boyfriend had set up an account but made the monthly payments come through to my bank and I’m not able to access the account due to him going to jail last month and I was wondering how I can contact Spotify to see about getting a refund of the last 2 payments</SPAN></STRONG></P><P>&nbsp;</P> Wed, 12 Jul 2023 13:06:52 GMT sh4np4r 2023-07-12T13:06:52Z https://community.spotify.com/t5/Subscriptions/Subscription/m-p/5608449#M142349 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>UK</P><P><STRONG>Device</STRONG></P><P>(iPhone 8 plus)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><STRONG><SPAN>My now ex boyfriend had set up an account but made the monthly payments come through to my bank and I’m not able to access the account due to him going to jail last month and I was wondering how I can contact Spotify to see about getting a refund of the last 2 payments</SPAN></STRONG></P><P>&nbsp;</P> Wed, 12 Jul 2023 13:06:52 GMT https://community.spotify.com/t5/Subscriptions/Subscription/m-p/5608449#M142349 sh4np4r 2023-07-12T13:06:52Z https://community.spotify.com/t5/Subscriptions/Subscription/m-p/5608475#M142350 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25857584">@sh4np4r</a>, thanks for reaching out to the Community!<BR /><BR />For this particular case, I'd recommend getting in touch with <A href="https://www.spotify.com/about-us/contact/" target="_blank">Customer Support</A>. They'll take a look and do their best to help.<BR /><BR />Have a nice day!</P> Wed, 12 Jul 2023 13:51:39 GMT https://community.spotify.com/t5/Subscriptions/Subscription/m-p/5608475#M142350 Billy-J 2023-07-12T13:51:39Z