topic Spotify Gift Card Issue in Subscriptions

Spotify Gift Card Issue

Xabi_8888 — Fri, 21 Jul 2023 10:48:55 GMT

Plan

Country

Spain

Device

Operating System

My Question or Issue

I purchased a 60€ Spotify gift card but didn't see the pin to activate it. How can I redeem it???

Re: Spotify Gift Card Issue

Maxim — Sat, 22 Jul 2023 05:34:30 GMT

Hey @Xabi_8888 ,

Thanks for reaching out.

Can you please post pictures of the Gift Card? 🙂 They should usually always contain a code that can be revealed by scraping off a layer.

Re: Spotify Gift Card Issue

Xabi_8888 — Sat, 22 Jul 2023 09:33:22 GMT

Hi, thanks for answering me. Here's a picture of the Gift Card:

Thanks.

Re: Spotify Gift Card Issue

Maxim — Sat, 22 Jul 2023 10:28:51 GMT

Hey @Xabi_8888 ,

Thanks for sharing a picture of it! 🙂

In this case, your Gift Card code is part of the receipt that you received when you purchased it.

Hope this helps 🙂

Re: Spotify Gift Card Issue

Xabi_8888 — Sat, 22 Jul 2023 12:02:04 GMT

Hi,

In the case of I lose my receipt, what can I do?

Thanks.

Re: Spotify Gift Card Issue

Maxim — Sat, 22 Jul 2023 13:17:24 GMT

Hey @Xabi_8888 ,

Unfortunately, there's not much you could do in such case except buying a new Gift Card.

Hope this clears things up 🙂

Re: Spotify Gift Card Issue

Xabi_8888 — Sat, 22 Jul 2023 18:01:15 GMT

Hey,

If I contact Spotify via email saying what happened, they will give me the pin?

Thanks for all.

Re: Spotify Gift Card Issue

Maxim — Sat, 22 Jul 2023 18:02:52 GMT

Hey @Xabi_8888 ,

Thanks for getting back.

No, they unfortunately can't, since all you have is one of those plastic Spotify Gift Cards that contain the barcodes that the stores must scan to generate a code.

Tengo una tarjeta de regalo pero no puedo canjear el pin

Sat, 16 Mar 2024 06:28:46 GMT

Pin borrado ayuda no puedo aplicar la tarjeta de regalo