https://community.spotify.com/t5/Subscriptions/Dumped-out-of-Premium-Account/m-p/5619032#M142868 <P>Since yesterday my Spotify account got downgraded to freemium without notice. I have a monthly premium subscription, but it completely vanished. When I connect to my account, I see no trace of any past invoice or payment. Just like if it never existed. The same problem occurs regardless I use the client on my Mac or the website.</P><P>&nbsp;</P><P>Has Spotify any awareness of this issue?</P> Sat, 05 Aug 2023 09:29:10 GMT jfnoubel 2023-08-05T09:29:10Z https://community.spotify.com/t5/Subscriptions/Dumped-out-of-Premium-Account/m-p/5619032#M142868 <P>Since yesterday my Spotify account got downgraded to freemium without notice. I have a monthly premium subscription, but it completely vanished. When I connect to my account, I see no trace of any past invoice or payment. Just like if it never existed. The same problem occurs regardless I use the client on my Mac or the website.</P><P>&nbsp;</P><P>Has Spotify any awareness of this issue?</P> Sat, 05 Aug 2023 09:29:10 GMT https://community.spotify.com/t5/Subscriptions/Dumped-out-of-Premium-Account/m-p/5619032#M142868 jfnoubel 2023-08-05T09:29:10Z https://community.spotify.com/t5/Subscriptions/Dumped-out-of-Premium-Account/m-p/5619277#M142877 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/1695572">@jfnoubel</a>, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>Sorry to hear that. For this particular case, I'd recommend getting in touch with <A href="https://www.spotify.com/about-us/contact/" target="_blank">Customer Support</A>. They'll take a look and do their best to help.<BR /><BR />Have a nice day!</P> Sun, 06 Aug 2023 00:48:19 GMT https://community.spotify.com/t5/Subscriptions/Dumped-out-of-Premium-Account/m-p/5619277#M142877 Billy-J 2023-08-06T00:48:19Z