topic Re: Generic error message when trying to join Duo plan in Subscriptions https://community.spotify.com/t5/Subscriptions/Generic-error-message-when-trying-to-join-Duo-plan/m-p/5625431#M143140 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25901898">@freecraver</a>,</P><P>&nbsp;</P><P>Thanks for reaching out.</P><P>&nbsp;</P><P>She first needs&nbsp;<SPAN>to </SPAN><A href="https://support.spotify.com/article/cancel-premium/" target="_blank" rel="nofollow noopener noreferrer">cancel her current subscription</A><SPAN> and wait for it to end. Once it has ended, she'll be able to accept the Premium Duo invite. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P><P>&nbsp;</P><P><SPAN>Hope this helps!</SPAN></P> Sun, 20 Aug 2023 09:40:51 GMT Maxim 2023-08-20T09:40:51Z Generic error message when trying to join Duo plan https://community.spotify.com/t5/Subscriptions/Generic-error-message-when-trying-to-join-Duo-plan/m-p/5625427#M143139 <P><STRONG>Plan</STRONG></P><P><SPAN>Premium</SPAN></P><P><STRONG>Country</STRONG></P><P>Austria</P><P><STRONG>Device</STRONG></P><P>Google Pixel 6A</P><P><STRONG>Operating System</STRONG></P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>My partner still has an active Premium subscription and wants to join my Duo subscription. When doing so she is presented the "An error occurred" page. How can she join the subscription?</P> Sun, 20 Aug 2023 09:29:22 GMT https://community.spotify.com/t5/Subscriptions/Generic-error-message-when-trying-to-join-Duo-plan/m-p/5625427#M143139 freecraver 2023-08-20T09:29:22Z Re: Generic error message when trying to join Duo plan https://community.spotify.com/t5/Subscriptions/Generic-error-message-when-trying-to-join-Duo-plan/m-p/5625431#M143140 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25901898">@freecraver</a>,</P><P>&nbsp;</P><P>Thanks for reaching out.</P><P>&nbsp;</P><P>She first needs&nbsp;<SPAN>to </SPAN><A href="https://support.spotify.com/article/cancel-premium/" target="_blank" rel="nofollow noopener noreferrer">cancel her current subscription</A><SPAN> and wait for it to end. Once it has ended, she'll be able to accept the Premium Duo invite. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P><P>&nbsp;</P><P><SPAN>Hope this helps!</SPAN></P> Sun, 20 Aug 2023 09:40:51 GMT https://community.spotify.com/t5/Subscriptions/Generic-error-message-when-trying-to-join-Duo-plan/m-p/5625431#M143140 Maxim 2023-08-20T09:40:51Z