topic I bought duo plan in Subscriptions

I bought duo plan

Xjmore — Tue, 10 Oct 2023 01:23:28 GMT

My wife lives in mexico but cant use spotify duo link. can i get my refund since my wife is not using the second account and stay with 1 premium account?

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: I bought duo plan

Elena — Tue, 10 Oct 2023 14:51:19 GMT

Hi there @Xjmore,

Thanks for reaching out on the Community!

Premium Duo is a subscription plan meant 2 people living together. If you don't live together right now, it's probably the reason why your wife can't join the Duo plan. However, you can change the subscription at any time. Just head over to the Account page > Manage your plan > Change plan. Even if you change the subscription, you keep your Spotify account and all playlists.

We hope this helps!